Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email, phone number, delivery details, event details, and account credentials. We also collect order and booking information necessary to provide services.

2. How We Use Information

• Process bookings, orders, and payments
• Provide customer support and account services
• Send service and booking updates (including approval/rejection notifications)
• Improve platform reliability, safety, and user experience

3. Payment and Security

Payments are processed via third-party payment providers (such as Stripe). We do not store full card details on our servers. We implement reasonable safeguards to protect personal information.

4. Data Sharing

We share data only as required to operate the service (e.g., payment processors, email delivery providers, and infrastructure providers) or when required by law.

5. Data Retention

We retain account and transaction records as long as needed for service delivery, legal/compliance obligations, dispute resolution, and business records.

6. Your Rights

You may request access, correction, or deletion of your personal information where applicable. To submit a request, contact us through the Contact page.

7. Contact

For privacy-related questions, please contact us via /contact.